Video: How to resolve a forgotten password?

Forgotten your Log In details?


  • If you have forgotten your password, head to the Forgot Password page and enter your username so that you can reset your password:


and hit Request password reset button.

You will receive email with password reset link:

Click on that link and set new password:

  • If you have forgotten your username, head to the Forgot Username page to get an email with your username:


Be aware that these emails may end up in your junk or promotions folder, please do not forget to check these folders.


Should you have any questions or require assistance, please contact us by submitting a request:

or simply email at:

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Article is closed for comments.