A downloadable user manual (pdf or format of your web developers choice) with screenshots and links to tutorials would be good. Having something like this offline would be useful for the times that users can't connect to the internet but also when online and using features they are unfamiliar with or using for the first time in order that they can have the document open and switch between the document and the website to ensure they are performing the right actions.
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Mark Hi Allan,
Thanks for your feedback!
This is a fantastic suggestion and we will definitely be getting onto this in the next couple of weeks. I will keep you posted on our progress.
Cheers
Mark
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