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Login on Main Site and Helpdesk with Facebook and Twitter/CL Account?

There is an option to sign in to your main Coach Logic account using your Facebook account and to the zendesk Helpdesk system using your Twitter account.  Provision for both accounts on the main site and the helpdesk would be nice but also....if you already have a Coach Logic account, why does that not give automatic access to the helpdesk area?

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