Coach:
I wonder if you can help we are trying to register Bob Smith as a new member to the site but he doesn’t appear to receive the invitations.
Can you register him from your end please?
Many thanks
Response:
Sometimes depending on the users email settings our emails go straight to their junk/spam folder or sometimes dont even make this due to the provider not recognising the sender (hello@coach-logic).
If you send the following link to Bob he will be able to follow this and activate his account.
http://app.coach-logic.com/register/invited/pblRgolop0m (now a dead link)
I would also suggest Bob takes a look at this link to allow all future notifications from coach-logic.com to reach his inbox.
http://office.microsoft.com/en-gb/outlook-help/add-names-to-the-junk-email-filter-lists-HA010355043.aspx#_Toc301199468
Let me know if you need any thing else.
Many thanks
Mark